Privacy policy
1. Introduction
PDI Security Systems("PDI," "we," "our," or "us") is afamily-owned security company headquartered in Reno, Nevada, founded in 1964.We operate pdisecurity.com (our primary website) and the RVMP Flex SecurityCoverage Visualizer at pdi-flex-tool.vercel.app (collectively, the"Site").
This Privacy Policy describeswhat information we collect when you visit or interact with the Site, how weuse and protect that information, and the choices available to you. Byaccessing or using the Site, you agree to the practices described in this policy.
2. Information We Collect
We collect information in thefollowing ways:
A. Information You Provide Directly
When you contact us, request aquote, submit a form, or use the Coverage Visualizer, we may collect:
• Full name and company name
• Business email address and phone number
• Property or deployment address
• Your message, inquiry, or project notes
• Purchase or lease preference and project timeframe
• Use case and number of sites needing coverage
B. Coverage Visualizer — Additional Data
When you use the Flex SecurityCoverage Visualizer tool, we additionally collect:
• Deployment address entered for satellite mapvisualization
• Geographic coordinates (latitude/longitude)automatically derived from your address via the Google Maps Geocoding API
• Flex unit model selections and coverage layout youconfigure on the map
C. Automatically Collected Information
When you visit the Site, our webhosting infrastructure and third-party services may automatically collectcertain technical information, including:
• IP address and approximate geographic location(city/region level)
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (desktop, mobile, tablet)
• Date and time of your visit
3. Cookies and Tracking Technologies
Cookies are small text filesstored on your device by your browser. We and our third-party service providersmay use cookies and similar technologies (such as pixels and local storage) forthe following purposes:
Essential Cookies
Required for the Site tofunction correctly. These cannot be disabled without affecting corefunctionality (e.g., session state for the Coverage Visualizer).
Analytics Cookies
We may use analytics services(such as Google Analytics) to understand how visitors use the Site, which pagesare most popular, and how users navigate. This data is aggregated and does notidentify individual visitors. You can opt out of Google Analytics by installingthe Google Analytics Opt-Out Browser Add-on.
Map Service Cookies
The Google Maps Platform setscookies on your device to deliver satellite imagery, address autocomplete, andgeocoding features. These are governed by Google’s own cookie policy.
Managing Cookies
You can control cookies throughyour browser’s settings. Most browsers allow you to refuse new cookies, deleteexisting cookies, or be notified when a cookie is set. Disabling certaincookies may limit map functionality or other Site features.
4. How We Use Your Information
We use the information wecollect for the following purposes:
Sales & Customer Service
• Respond to inquiries and provide quotes for securitysystem products and services
• Contact you about PDI Flex Security products, RVMPmobile surveillance units, and related offerings
• Schedule site visits, consultations, or productdemonstrations
• Process and fulfill service agreements for securitysystem installation and monitoring
Coverage Visualizer
• Generate an interactive satellite map of your propertyat the address you provide
• Transmit your lead information to PDI’s sales team forfollow-up
• Prepare a customized coverage plan or quote based onyour layout
Website Operations &Improvement
• Monitor and improve Site performance, security, andreliability
• Analyze usage patterns to improve content and userexperience
• Detect and prevent fraudulent or unauthorized use
Legal & Compliance
• Comply with applicable laws and regulations
• Respond to lawful requests from government authorities
• Enforce our terms of service and protect the rights ofPDI and others
5. How We Share Your Information
We do not sell, rent, orshare your personal information with unaffiliated third parties for their ownmarketing purposes. We may share your information in the following limitedcircumstances:
Service Providers
We engage trusted third-partyvendors who assist us in operating the Site and our business (such as CRMsoftware, email platforms, and web hosting). These vendors are contractuallyobligated to use your data only as directed by PDI and to maintain appropriatesecurity.
Google Maps Platform
The Coverage Visualizer usesGoogle Maps APIs. When you enter an address, that data is transmitted to Googlefor geocoding and map rendering, subject to Google’sPrivacy Policy. Google may process this data according to its ownpractices.
Legal Requirements
We may disclose information ifrequired by law, court order, or governmental authority, or if we believe ingood faith that disclosure is necessary to protect the rights, property, orsafety of PDI, our customers, or the public.
Business Transfers
In the event of a merger,acquisition, or sale of all or a portion of our assets, your information may betransferred as part of that transaction. We will notify you via email or aprominent notice on our Site if your information becomes subject to a differentprivacy policy.
6. Data Retention
We retain personal informationfor as long as necessary to fulfill the purposes described in this policy,unless a longer retention period is required or permitted by law. Factors weconsider include:
• Whether you remain an active customer or prospect
• Our legal obligations (e.g., tax records, contractdocumentation)
• The nature of the information and the potential risk ofharm from unauthorized use
Lead information submittedthrough the Coverage Visualizer is retained in our CRM until the sales inquiryis resolved or you request deletion. Web analytics data is retained per thestandard policies of the analytics provider.
7. Data Security
We implement reasonable andappropriate administrative, technical, and physical safeguards to protect yourpersonal information from unauthorized access, disclosure, alteration, ordestruction. These measures include:
• HTTPS / TLS encryption for all data transmitted to andfrom the Site
• Access controls limiting who within PDI can view yourinformation
• Secure, password-protected systems for storing customerand lead data
No method of electronictransmission or storage is 100% secure. While we strive to protect yourpersonal information, we cannot guarantee absolute security. If you believeyour information may have been compromised, please contact us immediately.
8. Your Privacy Rights
Nevada Residents — NRS Chapter603A (SB 220)
Under Nevada’s online privacylaw, Nevada residents may submit a verified request directing us not to selltheir personal information. PDI does not sell personal information. To submit arequest or ask questions about our data practices, please contact us atinfo@pdisecurity.com.
California Residents — CCPA
California residents have theright to:
• Know what categories of personal information we havecollected and how it is used
• Request deletion of personal information we hold aboutyou (subject to certain exceptions)
• Opt out of the “sale” or “sharing” of personalinformation (PDI does not sell or share personal information for cross-contextbehavioral advertising)
• Non-discrimination for exercising your CCPA rights
Because we primarily collectbusiness contact information from commercial prospects and customers, certainCCPA exemptions may apply (e.g., the B2B exemption). To submit a CCPA request,contact us at info@pdisecurity.com. We will respond within 45 days.
All Users — General Rights
Regardless of your location, youmay contact us at any time to: (a) request access to the personal informationwe hold about you; (b) correct inaccurate information; or (c) request deletionof your information, subject to our legal obligations. We will respond to allverifiable requests within a reasonable timeframe.
9. Third-Party Links
Our Site may contain links tothird-party websites, social media profiles, or external services (such asGoogle Maps). These third-party sites operate under their own privacy policies,which we do not control. We encourage you to review the privacy policies of anythird-party sites you visit. PDI is not responsible for the privacy practicesor content of external sites.
10. Children’s Privacy
Our Site is intended forbusiness users, property managers, and security professionals. We do notknowingly collect, solicit, or maintain personal information from childrenunder the age of 13. If we become aware that we have inadvertently collectedpersonal information from a child under 13, we will take prompt steps to deleteit. If you believe a child has submitted personal information to us, pleasecontact us at info@pdisecurity.com.
11. Changes to This Policy
We may update this PrivacyPolicy periodically to reflect changes in our practices, technology, legalrequirements, or other factors. When we make material changes, we will revisethe “Last Updated” date at the top of this page and, where appropriate, notifyyou by email or a prominent notice on our Site.
Your continued use of the Siteafter the effective date of any changes constitutes your acceptance of therevised Privacy Policy. We encourage you to review this page periodically.
12. Contact Us
For questions about this PrivacyPolicy, to submit a privacy-related request, or to exercise your rights, pleasecontact:
PDI Security Systems
290 Gentry Way Suite 4, Reno, NV 89501
Phone: (775) 826-1346
Email: info@pdisecurity.com
Website: pdisecurity.com
We are committed to working withyou to resolve any concerns about your privacy. If you are not satisfied withour response, you may have the right to file a complaint with your applicablestate privacy authority.
